What are the advantages of outsourcing to Envistream India as compared with a third-party vendor?

The primary reason businesses outsource processes to an offshore vendor is expense-driven, as labor costs are considerably lower in countries such as India. On top of the expense savings, some businesses are motivated to focus their time and talents on their core competencies, leading them to outsource non-core, back-office functions. Another motivating factor faced by cyclical businesses is the need to convert fixed labor costs to a variable, transaction-based cost model afforded by the outsourcer, so they can better manage fluctuations in order volume. Also, by off shoring time-sensitive functions, US-based businesses stand to benefit from quicker turnaround by leveraging the time difference advantage – work channeled offshore at the end of a U.S. business day can be processed overnight and delivered back to the onshore team when business commences the next day.

Companies no longer have to rely on sample surveys, but due to the emergence of social media, they have millions of consumer comments at their fingertips. Social media research can provide new insight into these wider opinions, conversations and a level of honesty and transparency. Social media research and monitoring provides the opportunity to compliment your brand by gathering new and unseen information for the first time.

Envistream’s media research solution provides opportunity to collect information from a number of different data sources and platforms. You can learn what factors customers use to determine value and what they speak about an organizations services or brand. Our media research enables a focused approach towards collecting data on the most important issues.

How does Envistream India price its BPO services?

Envistream India’s pricing structure is based on FTE based and transaction-based model. The variable cost-driven ‘productivity’ model is the standard, with exceptions. FTE-based pricing is based on the Customer expectation.FTE-based pricing may be warranted, particularly in the early stages of a new relationship in which Envistream India has not yet developed a sense of the time and effort dimensions associated with the work.We as an offshore vendors provide the flexibility to Customer to decide whether pricing model will be Transaction based or FTE based.