Companies no longer have to rely on sample surveys, but due to the emergence of social media, they have millions of consumer comments at their fingertips. Social media research can provide new insight into these wider opinions, conversations and a level of honesty and transparency. Social media research and monitoring provides the opportunity to compliment your brand by gathering new and unseen information for the first time.
Envistream’s media research solution provides opportunity to collect information from a number of different data sources and platforms. You can learn what factors customers use to determine value and what they speak about an organizations services or brand. Our media research enables a focused approach towards collecting data on the most important issues.
